Privacy Policy

Privacy Policy

Introduction

Welcome to https://aurora-divorce-lawyers.denvermetrolawyer.com (hereafter referred to as “Aurora Divorce Lawyers,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://aurora-divorce-lawyers.denvermetrolawyer.com.
  2. Any mobile or desktop applications associated with our services.
  3. Online forms, surveys, and registration processes.
  4. Communication channels such as emails, newsletters, phone calls, and text messages sent by us.

Please note that this policy does not extend to external platforms, apps, or services linked from our website, which have their own privacy notices. We encourage you to review these policies before engaging with any third-party offerings.

Processing Activities

Your interactions with Aurora Divorce Lawyers entitle you to various data processing activities, including:

  1. Account Creation and Management: When you create an account on our platform, we collect your name, contact details, and login credentials.
  2. Payment and Financial Information: We process payment details when you avail of our paid services, including credit card or other payment gateway transactions.
  3. Purchase History: Details about the products or services you have purchased from us are recorded for billing, delivery, and customer support purposes.
  4. Device and Location Data: We may collect information about your mobile device, such as its unique identifier, to enhance user experience and personalize content. Additionally, we can access your location data when you use our services on a mobile device.
  5. Feedback and Reviews: Your feedback, reviews, and ratings help us improve our services and are collected with your consent.
  6. Social Media Integration: If you choose to connect your social media accounts, we may gather information from those platforms, such as your public profile data.
  7. Product Interaction: We track your interactions with our products, including views, clicks, and purchases, to better understand user preferences.

Personal Data Collection

The types of personal data we collect are diverse and necessary for providing and improving our services:

  1. Account Information: This includes your name, email address, user ID, and password hash.
  2. Payment Details: Credit card numbers, expiration dates, CVV codes, and billing addresses.
  3. Financial Records: Transaction history related to your use of our services, including payment processing fees.
  4. Purchase Data: Product or service names, quantities, prices, and purchase dates.
  5. Mobile Device IDs: Unique identifiers like IP addresses, device types, and operating system versions.
  6. Location Information: Latitude and longitude data when you use our mobile apps.
  7. Communication Interactions: Content from emails, calls, or text messages exchanged with our support team.
  8. Social Media Profiles: Publicly available information from social media platforms, such as names, profiles, and posts.
  9. Product Preferences: Data on the products you view, search for, or purchase.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies to enhance your experience and gather analytics:

  1. Strictly Necessary Cookies: These are essential for navigation and functionality on our website. They allow features like login sessions and basic website operations.
  2. Preference Cookies: Used to remember user settings, language preferences, and display options to provide a personalized experience.
  3. Analytics Cookies: Track aggregated data about visitor behavior, allowing us to improve the performance and content of our site.

Users can control non-essential cookies through our Cookie Manager, giving you granular control over your tracking preferences.

Data Retention and Deletion

We adhere to data minimization principles and retain personal data only for as long as necessary:

  1. Account Data: We keep account information active as long as you maintain an active account or until you request its deletion.
  2. Payment and Financial Records: These are retained for billing, accounting, and tax purposes, in compliance with relevant laws.
  3. Purchase History: We store purchase data for a period of 5 years to facilitate returns, exchanges, and customer support.
  4. Communication Logs: Emails, calls, and messages may be stored for up to 2 years for reference and training purposes.

Upon request, we will delete or anonymize your personal information unless required by law.

Your Rights

Depending on your jurisdiction, you have several rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you, along with details about its use and disclosure.
  2. Rectification: The right to correct inaccurate or incomplete personal information.
  3. Erasure (Right to be Forgotten): In certain cases, you can request the deletion of your personal data from our systems.
  4. Restriction: You may limit the processing of your personal data for specific purposes.
  5. Data Portability: The ability to receive a copy of your personal data in a structured format or transfer it to another controller.
  6. Objection and Non-Discrimination: Object to the processing of your data based on legitimate interests, and enjoy non-discriminatory treatment.
  7. Appeals and Complaints: You have the right to file appeals or complaints with us or relevant data protection authorities if you believe your privacy rights have been violated.

To exercise any of these rights, please contact our Data Privacy Officer at [email protected].

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified via email (if applicable) and posted on our website with an updated effective date.

Contact Information

For any questions, comments, or requests related to data privacy, please contact us:

  • Email: [email protected]
  • Mailing Address: Aurora Divorce Lawyers, Data Privacy Team, [Street Address], [City, State, ZIP Code]